Bridgewater Credit Union
Lost or Stolen Debit/Credit Card


Lost or Stolen Debit or VISA Card

Debit Card

If you believe your debit card or PIN has been lost or stolen please contact us immediately. To contact us during business hours call 1.800.897.0343. If you need to contact us regarding your VISA debit card, outside of normal operating hours, please call 1.800.754.4128. If you need to contact us internationally for lost or stolen card services call 1.727.227.9012.

Credit Cards

Credit Cards Issued Prior to April 1, 2015:

Please call VISA directly at 1.800.449.7728 to cancel your card.

For Credit Balance Refund; Custom Card Carriers; Statements - Paper & Electronic. Please call 1.866.820.5840.

Credit Cards Issued After April 1, 2015:

Consumer Card Customer Service: 1.800.558.3424/ TDD# 1.888.352.6455

Signature Card Customer Service: 1.866.234.4691/ TDD# 1.888.352.6455

Business Credit Card Customer Service: 1.866.552.8855/ TDD# 1.888.352.6455

Regular Payments: Cardmember Service, PO Box 790408, St. Louis, MO 63179-04708

Overnight Payments: Cardmember Payment- 790408, 824 N. 11th Street, St. Louis, MO 63101-1016


Information regarding your Bridgewater Credit Union VISA Debit Card:

The security of our Member's accounts is a top priority for Bridgewater Credit Union. In order to protect your security we regularly monitor your accounts. If your VISA Debit card number is identified as being at risk for unauthorized charges we will automatically send you a notification along with a new Bridgewater Credit Union VISA Debit card. If your card is recognized as being at risk, you should receive your new card within 7-10 business days. You may continue to use your current card until the new one arrives or you may cancel your card immediately by calling 1.800.897.0343.

If you feel that your card may have been put at risk please notify us immediately.

To learn more about the enhanced security features Bridgewater Credit Union currently offers, click on the links below:

Enhanced Online Banking Login Security

Try our Auto Advisor for a hassle-free car buying experience.



MSIC NCUA Equal Housing Lender Intercept SUM

NMLS# 644173

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